Terms and Conditions Overview
The casino publishes its Terms and Conditions to explain how the platform operates, how accounts work, and which rules apply to anyone who decides to play. Opening an account or using the website creates a legal agreement between the user and the operator. Continued activity on the site confirms acceptance of the full ruleset, even when some sections were not reviewed in detail at registration.
Acceptance of the User Agreement
Access to any section of the website or completion of registration confirms agreement with the Terms and Conditions, the Privacy Policy, promotional rules, and individual game regulations shown on the platform. The casino limits access to users who accept all listed conditions. Suppose any rule conflicts with personal obligations or local law, registration, and further use should stop. Ongoing activity on the site signals full acceptance of the agreement, regardless of how familiar a user may be with each individual clause.
Legal Eligibility and Jurisdiction
The platform limits participation to adults who meet the legal gambling age under applicable law. For Italy, access applies only to users who follow national regulations. Key requirements include:
- Meeting the minimum legal age for gambling;
- Submission of age or identity documents upon request;
- Acceptance of suspension or closure if valid proof does not arrive.
Gambling laws vary by country. Responsibility for compliance rests with the user. The casino does not provide legal guidance on regional legality. Use of the platform confirms compliance with local rules, while taxes and reporting duties linked to winnings remain the user’s responsibility.
Account Registration and Management
Full access to casino features requires account creation. Registration requires accurate and current personal details, such as email address, password, phone number, and date of birth. By opening an account, the user confirms that:
- Submitted information remains accurate and complete;
- Profile data will be updated if changes occur;
- Only one account exists per person.
Verification checks may take place as part of compliance procedures. The casino may request official documents to confirm identity and payment ownership. Accounts may remain restricted until checks end. If documents remain unavailable or incorrect, suspension or permanent closure may follow. Multiple accounts violate platform rules. When detected, the operator may cancel transactions, remove bonuses, adjust balances, or retain one account at its discretion.
Account Security and Login Details
Account security remains the responsibility of the user. Login details must stay confidential and should not be shared with third parties. All activity under a set of credentials remains linked to the account holder. If unauthorized access or security concerns arise, prompt contact with customer support remains necessary. The casino does not accept responsibility for losses linked to shared access, negligence, or misuse caused by user actions. Password recovery tools remain available on the website.
Payments, Deposits, and Withdrawals
Gameplay requires funds to be deposited into the account. Deposited funds must come from lawful sources and belong to the account holder. Payments from third parties, such as friends or relatives, remain prohibited. Key payment rules include:
- Deposits must use cards or accounts registered in the user’s name;
- Chargebacks or reversed payments breach the agreement;
- Cash payments remain unavailable;
- Third-party deposits may lead to loss of winnings.
Licensed financial partners process payments. Their rules apply unless they conflict with the casino’s Terms and Conditions. Withdrawal access may remain limited during verification checks. Bank transfer fees linked to returned funds remain payable by the recipient.
Identity Verification and AML Compliance
The casino follows KYC and anti-money laundering standards. By using the platform, users confirm legal age, ownership of funds, and awareness of gambling risks. Participation takes place by personal choice, and losses form part of that decision. Identity checks may occur at any time, either internally or at the request of regulators. Withdrawal access may remain limited during reviews. False or misleading information represents a serious breach and may lead to immediate account closure. If underage activity is confirmed:
- The account will close;
- Bets placed during that period will be canceled;
- Withdrawn funds must return to the operator upon request.
Prohibited Conduct and Fair Use
Fair play supports the integrity of the platform. Certain actions remain strictly prohibited and may lead to sanctions. Prohibited conduct includes:
- Collusion or sharing confidential game information;
- Use of software tools, bots, or technical exploits;
- Use of stolen or unauthorized payment details;
- Involvement in fraud, money laundering, or criminal activity.
The operator monitors activity and cooperates with authorities when required. Accounts linked to fraudulent behavior may close without notice, and balances may not qualify for refunds. Suspected misconduct should reach customer support without delay.
Violations and Enforcement Measures
Compliance with the Terms and Conditions remains mandatory. When a breach occurs, responsibility for the resulting consequences rests with the user. Costs, claims, or expenses linked to non-compliance may require reimbursement, including legal and administrative charges. Use of the platform confirms agreement to compensate the operator and its partners against claims or losses connected to improper use, including:
- Breaches of the Terms and Conditions;
- Violations of applicable law or third-party rights;
- Access through shared or compromised login details;
- Receipt of winnings linked to such actions.
Enforcement measures may include:
- Formal notice with a request to stop prohibited actions;
- Temporary account suspension;
- Permanent account closure without prior notice;
- Recovery of funds, winnings, or bonuses linked to violations.
Login credentials may also face deactivation in such cases.
Account Suspension and Termination
The casino retains the right to restrict access, suspend accounts, or terminate agreements after rule breaches. Common reasons include fraud, duplicate accounts, technical interference, illegal use, or offensive content. When termination occurs outside serious violations, remaining balances may return after settlement of obligations. In cases tied to fraud or criminal conduct, funds may remain unreleased. Closed accounts no longer support deposits or withdrawals, and mutual commitments end.
Technical Errors and System Issues
The platform aims for stable operation, although technical issues, display errors, or server discrepancies may appear. In such cases, server records take priority. Funds credited incorrectly and used for gameplay may result in canceled bets, and related winnings may require repayment. The operator does not accept responsibility for internet provider failures, device issues, or data interception beyond its control.
Limitation of Liability
Use of the casino takes place by personal choice. Gameplay and financial decisions occur at the user’s discretion and risk. Services operate under the published agreement, without guarantees beyond legal requirements. Liability for indirect losses, missed profits, or third-party website content accessed through external links remains excluded.
Intellectual Property Rights
All website content belongs to the operator or licensed partners. Personal use permits limited downloading or printing. Commercial use, reproduction, or trademark use without permission remains prohibited and may lead to legal action.
Personal Data and Privacy
Personal data processing follows Italian and European data protection standards. Information supports account administration, compliance, and service improvement. Data access remains limited to authorized staff and regulatory duties. Deletion requests may apply where the law permits. Certain records must remain stored for AML and fraud prevention purposes. Notification follows when full deletion cannot occur.
Cookies and Website Functionality
Cookies support essential site functions and account recognition. Disabling cookies may restrict access to certain features. Guidance on cookie control remains available through independent informational sources.
Complaints and Dispute Resolution
Questions or disputes should reach customer support promptly. Server records act as the primary reference during reviews. Game outcomes rely on certified random number generators, and server data prevails if discrepancies appear.
Force Majeure
Events beyond the operator’s control, such as natural disasters, technical attacks, or infrastructure failures, may interrupt services. Obligations remain suspended during such periods until operations resume.
Loyalty Program Rules
The loyalty system rewards slot play through point accumulation. Points define status levels and may convert into funds under specified conditions. Slot wagers count toward progression, while other game categories remain excluded.
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